 For Fingerprinting Applicant Services, please submit your question(s) or your support request to the email address listed below:
Alabama: ALhelp@cogentsystems.com
Arkansas: ARhelp@cogentsystems.com
California: CAPSPhelp@cogentsystems.com
Florida: FLhelp@cogentsystems.com
Georgia: GAhelp@cogentsystems.com
Michigan: MIhelp@cogentsystems.com
FBI Channeling Services: helpdesk@cogentsystems.com
Ohio WebCheck/FBI WebCheck: helpdesk@cogentsystems.com
Pennsylvania: PAhelp@cogentsystems.com
Tennessee: TNhelp@cogentsystems.com
For more information about 3M Cogent's Applicant Fingerprinting Services, please visit www.cogentid.com
For Customer Technical Support:
Email: Helpdesk@CogentSystems.com
Telephone: 866.500.2347
For Livescan SDK Inquiries/Support:
Email: scanner-sdk@cogentsystems.com
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